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This image is the New Students page title bar. Like all title bars of the Student Support site, it is blue and shows a picture of a group of students talking at a table.

 Our Team

About this Page

Welcome to the Hazelden Betty Ford Graduate School of Addiction Studies. We are so glad that you have decided to become part of our school.  In order for you to have an easier transition becoming an online student, we have compiled several resources that may be helpful for you.  We believe that this will answer many of your questions that you may have and will help you have less anxiety as you begin.

On this page, you will be

  • introduced to the Staff and Faculty that you are available to assist you

  • informed of how to activate and receive HBFGSAS emails

  • given the student handbook

Introduction to the Staff

Student Success Coordinator

For any questions that don't concern registration, technical issues, or the content of your courses, please contact the student success coordinator.  Renae focuses on helping online students.  She has a wealth of knowledge that will help you before, during, and after your academic career. 

Jessica Lackner

Online Student Success Coordinator


Phone: 1-651-213-4168

Students are welcome to email Jessica when needing assistance during any time throughout their program.  Students should email to arrange an appointment to meet via phone or video conference if needed. Renae can assist students during weekdays from 8:00-5:00pm.

Responsibilities of the Student Success Coordinator
  • Collaborating with students to achieve academic and professional success (Time management tips, study skills, etc.)

  • Coordinating and implementing new student orientation and online orientation

  • Helping students and alumni identify career opportunities and navigate the job search process (Resume and cover letter development, LinkedIn profile, etc.)

  • Serving as Graduate School resource for students and alumni during the licensure application process

  • Assisting International Students with enrollment

  • Supporting Military Connected Students

  • Providing Support to the Graduate School’s Alumni Association

  • Maintain and manage the Graduate School’s reasonable accommodation process for students in accordance with state and federal law

  • Assist students with Americans with Disabilities (ADA) accommodations

    • Providing or modifying equipment or devices,

    • Adjusting or modifying examinations, training materials, or policies,

    • On a space-available basis, providing a distraction-reduced environment with minimal visual, aural (sound), and social distractions,

    • Arranging for readers and interpreters, or transcriptions of video materials, and

    • Making the Graduate School’s campus (and online learning environments) accessible to and usable by people with disabilities.

Faculty and Staff

There may be a point in time when you wonder whom you should contact about a concern or question.  Please click the arrows to meet our faculty and staff and to understand their roles at the Graduate School. 

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